"Thank you, Fact Films, for saving us from making a big mistake! As you know, we weren't planning to have a videographer—we figured that between our minds and the photographer we'd have all the wedding memories we'd need. But once we saw Esther and Thoai's video and saw the quality of your work and what a value we would be getting, we changed our mind and are so glad we did. You were all so great to work with—very professional, personable, and helpful—from our first e-mail to the wedding to the final e-mail letting us know our DVDs were on their way and thanking us for letting you be part of our day. We absolutely love our video—you were able to capture so many moments that photographs just couldn't capture fully. I'm sure we don't have to tell you that we were pulled in so many directions that day and couldn't be everywhere at once, so seeing the video and the moments you chose and the way you edited them into a great story was like having a much-needed third set of eyes. (A few of our guests who know videographers even commented on what a good job you guys were doing being everywhere without being in the way.)"